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Security

Security claims tied back to product behavior.

This page is for buyers who need a plain-language view of the current technical safeguard posture without marketing exaggeration. The useful question is not just what controls exist, but how they show up in the way the product works.

Encryption and transport protections

Application traffic is served over HTTPS, and managed infrastructure provides encryption for stored data at rest.

Access and identity boundaries

The product uses unique user identities and role-based access patterns so activity can be tied back to the person who performed it.

Append-only audit behavior

Audit events are preserved in an append-only record rather than being treated like a mutable activity feed.

Marketing and app telemetry separation

Analytics stay on the public site, while authenticated product routes avoid third-party marketing scripts.

Control mapping

A buyer-support summary of the current technical posture.

These descriptions are intentionally conservative. They are meant to help privacy officers and operations leads understand what the product is doing today, not to imply completed certifications or promises that are not published.

Area Current product-linked description
Access controlRole-based access patterns and unique user identities support accountable clinic operations.
Audit controlsProduct activity is preserved in an append-only audit record instead of a simple mutable feed.
Transmission securityHTTPS/TLS protects application traffic in transit.
Stored data protectionManaged infrastructure provides encryption at rest for stored data.
Telemetry boundaryPublic-site analytics are separated from authenticated application routes.

Operational assurance

Review the controls, then review the product.

Security evaluation tends to go faster when the safeguard discussion stays connected to what the app actually does for task history, incidents, and evidence.

BAA included Legal baseline available on every plan.
Audit history Compliance actions stay reviewable later.
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