Teamwork is a project management product positioned primarily at agencies and client-service firms. The product language on its pricing page centers on client work, billable hours, and project profitability. None of that language is written for a medical clinic running a HIPAA compliance program.
The BAA Problem
HHS is explicit: covered entities need a Business Associate Agreement with any vendor that handles PHI. Teamwork’s public marketing and pricing materials do not describe a healthcare compliance program or a standard BAA offering.
Public materials do not describe a BAA as part of standard Teamwork plans. That does not mean one cannot be negotiated, but it does mean a small clinic has to do the work of confirming BAA scope, data handling commitments, and subprocessor lists before storing anything patient-identifiable. For a five-doctor practice, that vendor-management overhead is usually the wrong place to spend time.
What Changes With PHIGuard
PHIGuard is built for covered entities from the first click. You do not have to argue a HIPAA use case into the product.
- Signed BAA included at every tier, not a negotiation
- Immutable audit trail on every task action
- Clinic-role access (front desk, clinical, billing, admin), not agency-role access (project manager, client, contractor)
- Pre-built compliance program: annual risk analysis, workforce training cadence, incident response playbooks, policy review cycle
- Sane defaults for PHI: encrypted fields, no PHI in notification emails, no third-party analytics on authenticated surfaces
Pricing Comparison
| Teamwork | PHIGuard | |
|---|---|---|
| Target audience | Agencies and client-service firms | Small medical clinics (3–50 staff) |
| BAA included | Public materials do not describe a BAA offering | Included on every plan |
| Pricing model | Per-user tiers; see Teamwork pricing | Per clinic: $99 / $249 / $499 per month |
| HIPAA audit trail | Not described publicly | Built in, immutable |
| Clinic compliance templates | No | Yes |
Per-user pricing is the wrong cost shape for a clinic. Your compliance obligation does not double when you hire a second medical assistant. PHIGuard’s pricing is per clinic, so you do not get punished for growing.
Who Should Use PHIGuard Instead of Teamwork
Choose PHIGuard over Teamwork for compliance work if your clinic:
- Needs a BAA without a custom procurement cycle
- Runs patient-touching tasks (intake, referrals, callbacks, prior auth) that reference PHI
- Wants a ready-to-run compliance program rather than a blank project tool
- Has 3–50 staff and wants a flat monthly price
Teamwork remains a reasonable pick for a marketing agency or a consultancy. It is not the pick for a covered entity.
FAQ
Does Teamwork sign a BAA? Teamwork’s public pricing and marketing pages do not describe a standard BAA. If your clinic wants to use Teamwork for PHI-adjacent work, contact Teamwork directly and get the BAA scope in writing before onboarding.
We do client work that sometimes touches clinical information. Is that a problem? If the information identifies a patient and you are a covered entity or business associate, HIPAA applies. Using a tool without a BAA for that work creates exposure. Either get the BAA or keep the PHI out of the tool.
What does per-clinic pricing actually mean? You pay one monthly price for your clinic regardless of seat count inside your chosen plan tier. Hiring a medical assistant does not change your bill.
Where do we start verifying vendor HIPAA claims? See our vendor HIPAA claims audit guide and our broader HIPAA software comparison.