Process Street is well-regarded as a checklist and standard-operating-procedure tool. Teams use it to turn repeatable work into structured templates. That is useful. It is also not the same thing as a HIPAA compliance program for a covered entity.
The BAA Problem
A BAA is the line between “vendor we happen to use” and “business associate under 45 CFR 164.502(e).” HHS’s own Business Associates guidance is the reference point.
Process Street’s pricing page presents tiered plans aimed at general process documentation. Public materials do not describe a BAA attached to standard self-serve tiers. That does not mean Process Street refuses to sign one, but it does mean a clinic has to ask, confirm scope, and handle the vendor management work before putting any PHI in a checklist.
A HIPAA-aligned tool is more than “a checklist with a BAA bolted on,” though. The substance matters: what PHI fields look like, where they appear in notifications, what the audit log records, whether access maps to clinic roles.
What Changes With PHIGuard
PHIGuard starts where Process Street stops for clinics:
- BAA included on every plan, no sales cycle
- Pre-built clinic compliance content: annual risk analysis, workforce training, policy review, incident response, vendor management
- PHI-safe task fields that do not leak details into notification emails or export files
- Immutable audit trail covering every action against tasks, policies, and incidents
- Role-based access mapped to real clinic roles instead of generic “members” and “guests”
The difference is not “checklists vs. checklists.” It is a covered compliance program with audit evidence vs. an empty template surface.
Pricing Comparison
| Process Street | PHIGuard | |
|---|---|---|
| Primary job | Generic SOP and checklist authoring | Clinic compliance program and PHI-aware task management |
| BAA included | Public materials do not describe a BAA offering | Included on every plan |
| Pricing model | Per-user tiers; see Process Street pricing | Per clinic: $99 / $249 / $499 per month |
| HIPAA audit trail | Not described publicly | Built in, immutable |
| Prebuilt clinic compliance content | No | Yes |
Per-user pricing hurts small clinics because compliance work does not scale by headcount. A solo-provider clinic still needs the same annual risk analysis and the same documented policies as a 30-person group. PHIGuard’s flat per-clinic pricing matches that reality.
Who Should Use PHIGuard Instead of Process Street
PHIGuard is the right fit if your clinic:
- Needs a BAA at signup, not after a back-and-forth
- Wants a ready-made HIPAA compliance program, not empty templates
- Has 3–50 staff and is tired of per-user SaaS math
- Needs an audit trail a regulator or auditor can actually inspect
Process Street remains useful if you are documenting purely administrative SOPs that never reference patient information. The moment PHI enters the picture, move that content to a tool built for it.
FAQ
Does Process Street sign a BAA? Process Street’s public pricing pages do not describe a standard BAA offering. If you want to use it for PHI-touching processes, contact the vendor directly and get BAA scope in writing first.
Process Street already has conditional logic. Why do we need PHIGuard? Conditional logic is table stakes. What PHIGuard adds is the compliance program itself, a BAA, PHI-safe fields, and an immutable audit trail that maps to 45 CFR 164.312(b).
Can we keep Process Street for non-clinical work? Yes. Keep it for IT checklists or facilities procedures. Move anything that mentions patients into a tool with a BAA. See our vendor HIPAA audit guide.
How does PHIGuard compare to other options? See our HIPAA compliance software comparison for a broader view across the category.