Primary care practices — family medicine, internal medicine, pediatrics — sit at the center of the healthcare system. They see the broadest range of patients and handle PHI in nearly every aspect of daily operations. For a 5–30 person primary care office, HIPAA compliance is a significant ongoing responsibility with limited administrative support.
PHIGuard gives primary care clinics the structure to manage compliance obligations without adding a full-time compliance officer.
The Primary Care Compliance Challenge
Primary care practices face compliance demands across multiple fronts simultaneously:
Volume and variety of PHI. A primary care office handles lab results, referral coordination, prescription management, billing, chronic disease management programs, and preventive care outreach. Each of these creates PHI that must be handled with appropriate safeguards.
Multi-role staff. A small primary care office may have staff members who perform multiple roles — a medical assistant who also handles scheduling, for example. Role-based access controls must be thoughtfully configured to apply minimum necessary standards without impeding care coordination.
Referral coordination. Sending patient information to specialists, hospitals, and ancillary providers creates a web of business associate relationships that must be properly documented and maintained.
Electronic health records integration. Even if your EHR vendor handles core PHI storage, the tasks, communications, and coordination activities that surround patient care often end up in tools that are not covered by your EHR vendor’s BAA.
Policy maintenance. HIPAA requires covered entities to maintain and periodically review written policies and procedures. Most small practices have outdated policies or policies that do not reflect how the practice actually operates.
How PHIGuard Supports Primary Care Operations
Compliance program management. PHIGuard provides a structured framework for managing your HIPAA compliance program: annual training assignments, risk assessment tasks, policy review cycles, and incident tracking — all in one place with a complete audit trail.
BAA tracking. Maintain a record of your business associate relationships and BAA status directly within PHIGuard. Know which vendors have signed BAAs and which agreements are due for renewal.
Staff role management. Configure role-based access controls that match your clinic’s staff structure. Front desk staff, clinical staff, billing staff, and administrators each have access only to the task categories appropriate for their role.
Incident response. When a potential breach occurs, PHIGuard’s incident response workflow guides your team through the required steps: initial assessment, risk determination, notification decisions, and documentation. The entire process is logged automatically.
Audit-ready documentation. If OCR contacts your practice for a compliance review, PHIGuard’s audit trail and compliance task history provide the documentation you need to demonstrate a good-faith compliance program.
Pricing for Primary Care Clinics
| Plan | Price | Appropriate For |
|---|---|---|
| Essentials | $99/mo | Very small practices (up to ~10 staff) |
| Clinic | $249/mo | Standard primary care practices (up to 30 staff) |
| Group | $499/mo | Larger or multi-provider practices (up to 100 staff) |
Pricing is per clinic, not per provider or per user. Your MA team, front desk, and billing staff are all included.
No IT Team Required
PHIGuard is built for practice administrators, not IT professionals. The setup process is straightforward: create your clinic account, invite your staff, assign compliance tasks, and review the pre-built templates. There is no server configuration, no integration project, and no training program required to get started.
A signed BAA is delivered automatically as part of your account setup.